We’ve been receiving a lot of sales calls from companies that say they can “guarantee front page placement on Google, Yahoo, & Bing.” In your opinion, is this something necessary and worth considering?

Quick summary on the people calling and offering guarantees for search engine placement:

  • No one can give a 100% guarantee on placement in search engines like google, bing and yahoo because people outside of these companies can’t control the search engine’s algorithm. And people within these companies are not allowed to offer these services.
  • You CAN do things to increase probability that you will be placed on the first page for certain words or phrases. BUT you don’t want to go overboard because there are things that will increase your rank but at the cost of customers. Where you place doesn’t matter if you aren’t getting business from the additional site traffic because your site looks bad as a result.
  • The only way to guarantee 100% is to use PPC (pay per click) advertising with the search engines. These are the ads that are on the top and right sides of the search result pages.

Other things that could go wrong: they use techniques that will get you ranked higher but when caught by the search engines, your site will be removed from search results entirely (black hat seo techniques.) And in my opinion even worse than that is if they don’t know what they are doing and open up security holes for your site or server.

Back to your question at hand “is this something necessary and worth considering?”: The short answer is no. Typically companies calling you and claiming they offer a 100% guarantee that they can get your site into 1st position are flat out scams. Even more likely if they are claiming this without knowing what words or phrases you want to be on the first page of results for.

It is better to start with content creation and making modifications to existing content. Fascination Design does offer a more comprehensive SEO review and PPC campaign management. We are also willing to work with a reputable outside firm in this area.

Quick tip: if your business has a physical location, be sure to check out Google Places and add your business there.

Social Media checklist for Restaurants

Quick checklist for Restaurants:

  • google places
  • urbanspoon
  • yelp
  • facebook
  • twitter
  • foursquare
  • instagram

These are the places you should have information about your restaurant in order of importance.

 

Information you should include:

  • Address
  • Days and Hours
  • Phone Number
  • Website address
  • Photos of your food
  • Photos of your seating
  • Parking info if it’s downtown or may not be blatantly obvious
  • Do you have wifi?
  • Some may let you add  links to twitter, facebook or other profiles.

What you should post on a more regular basis will be determined by your food type, your business, your personal preferences AND how your customers interact with you online.

Common regular updates via social media for restaurants  include:

  • Post daily or seasonal specials. Either type it out, take a photo of a chalkboard with the handwritten version or even take a picture of the dishes themselves.
  • Post information about bands (don’t forget to include if there’s a cover cost.)
  • Holidays or other special events.
  • If the restaurant is closed for a holiday, private party or even death or illness in a family run shop.

A lot of these suggestions will also work for coffee shops, pubs, and bars.

Do NOT seed any of these website with fake reviews or overly complimentary reviews about your own restaurant. This is just tacky. Also, asking friends and family to post can sometimes be overkill as well. Too many “this is my favorite place!!!!!” reviews with no details is annoying to the readers. It’s better to let reviews happen naturally.

Reminder: If you change when you serve breakfast or any time you change your hours and other vital information, please be sure to post the new hours and info on all of your social networks and website. Don’t forget to update your website as well!

Extras:
For those with a little more time time, check out these additional social apps and services. Also you should review travel apps for

  • Trip Advisor
  • food spotting: pictures of food
  • opentable: for reservations
  • groupon and/or living social: if you want to offer a coupon or deal

Lesser known or newer:
Some of these are more relevant for certain cities over others as well.

  • chewsy
  • forkly.com
  • nosh.me
  • Dimmi
  • Zagat

(List updated on Feb 1, 2014)


 

Update September, 2015:  Urbanspoon was bought by Zomato and they ruined the interface. They might recover and they might still have enough users to warrant submitting info but I would focus on Yelp first. Also for the “lesser known or newer” section, I would flip through these: http://www.producthunt.com/e/future-of-food